"I've lost millions of dollars
just because of the attitude of one or more employees."
"I've rarely seen an accident or
injury that did not involve anger."
"I've been sober now for five
years, but I'm mad as '****'"
"Why
are you talking to me? I'm not the only one whose made a mistake."
"It's not my fault."
"I'm
offended and angry that you'll suggest...."
"It's all covered in our company
policies."
"It was no big deal and no one
was hurt."
"I'll never work with **** again.
I just can't stand that person."
"That client has it in for us."
"I swear, that will never happen
again."
"But I did everything that I was
supposed to."
"We could have done better if
[----]
hadn't messed up."
This list could go one for several
pages. If any of these comments sound familiar. Is there something
you've heard in your organization, or something that applies to you,
then perhaps a conversation (at no cost) with
Jack Selway might be helpful.
-
What is it that is holding you
or your company back?
-
What is impeding your success?
-
Is it the truth?
-
Is it Fair to all Concerned?
-
Will it build good will and
better friendships?
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Will it be beneficial to all
concerned?
-
What did Gandhi tell his
grandson that can help all of us?